atencion

Government Sector

The Government Sector is challenged to exert efficiently and transparently, public resources to achieve development goals that society demands.

To this end, public institutions have at their disposal the most advanced technology and world-class practices through the Business Process Outsourcing (BPO), in order to provide highly qualified service and the best cost in Integral Collection, Customer Service, Telemarketing, Technical Support and Direct Mail.

Our high degree of specialization in the government Sector has taken us to shape, over more than 20 years, the most solid platform of human resource, infrastructure and technology available on the market:

  • Five world-class call centers to care projects of multiprofile users.
  • Home care through our national network of branches with 37 offices throughout Mexico.
  • Direct Mail Central for mass production and shipping of all types of notifications, requirements and official communications to all Mexico.
  • Technology infrastructure of our own to send bulk SMS's, e-mail and reminders.

Our Experience

For over 20 years and to date, we operate national projects of the most important government agencies, attending their users in:

  • Mortgages.
  • Tax credits.
  • Municipal services.
  • Services to citizenship.
  • Citizen satisfaction surveys.

INDUSTRIES

All industries are invited and welcomed!