E-mailing Debt Collection

Analysis, Strategy and Operations

Therefore, in Muñoz Corporativo pre-judicial collection via e-mail has the support of a team responsible for the analysis, strategy and operation, all of them, with their own infrastructure.

Internet provides the opportunity to influence more than 30 million Mexicans in their homes, cyber cafe, work and place of study (people that its main activity is reading emails).


Our Advantages



  • Tailored e-mails to each portfolio size.
  • Trained staff
  • In-house development


  • Capability to send unlimited emails
  • E-mail servers of our own.
  • Seamless integration with customer database


  • Own infrastructure.
  • Expansion capabilities according to customer needs
  • Online reporting platform and Link to Internet firewall


Meet Our

Emailing Model


Recovery Needs Detection

An analysis to define goals, strategies, training, performance and e-mails quality.

Automated Processing

Cleaning, mold and feed of the customer database, in order to produce campaigns.

Automated Personalization

From the customer database, mass reminders are personalized.

Quality Management

The quality of management is constantly monitored and evaluated.

Strategy’s Validity

Knowledge generated from Business Intelligence to enhance the strategy redesign.

Total Reporting

Aims, achievements and opportunities are timely communicated to our clients.